ISO certification

Following the conclusion of the revision carried out by Quality Austria and CIS Austria, one.Vip was successfully recertified and has confirmed its compliance in accordance with the ISO9001:2015; ISO14001:2015; ISO20000-1:2011 and ISO27001:2013 standards.

In doing so, our quality, environment, information security and IT services management processes and systems were reaffirmed as excellent basis for our business operations.

With this successful recertification, everyone at one.Vip has demonstrated an initiative aimed at the continuous advancement of our systems and processes, with the goal to fully meet the requirements of our customers. 

 

9001:2015

one.Vip defines and optimizes its business processes through a continuous cycle of planning, implementation, control and improvement. Our processing approach based on quality managements is certified and managed in accordance with ISO9001:2015 requirements. The scope applies to the planning and delivery of services, as well as to the user support covering the complete portfolio of communications services of one.Vip in the field of mobile and fixed telephony, internet and television.

 

14001:2015

With the successful recertification in accordance with the ISO14001:2015 requirements, we at one.Vip, as a socially responsible company, are proud to confirm our care for the environment. Through our ongoing promotion of internal and external initiatives to decrease our impact on the environment, we raise awareness and promote the necessity to maintain a business model of socially responsible behavior. The scope applies to the planning and delivery of services, as well as user support for the complete portfolio of communications services of one.Vip in the field of mobile and fixed telephony, internet and television.

 

27001-2013

With the successful recertification in accordance with the ISO27001:2013 requirements and the implementation of all security controls, one.Vip reaffirmed its dedication to absolute protection and safety of the information at its disposal.

The scope applies to the company in its entirety. 

 

20000-1:2011

With the successful recertification in accordance with the ISO20000-1:2011 requirements, one.Vip is committed to complete delivery of services to our customers and maintenance of the utmost service level for our communications and IT services. The scope applies to the complete system of management and delivery of IT services to the internal and external users, according to the Service Catalogue.